NOTE: Currently, only Stakeholders and customers purchasing a license through A1 Technologies can activate their copies of Cloud9.
For instructions on how to download your copy of Cloud9 please visit System Setup page.
For information on how to become a Stakeholder please visit Get Involved.
Windows XP users can run Cloud9 by double-clicking the shortcut called 'Cloud9' on your Desktop.
Windows 7 and Vista users, if you encountered the problem of "Can't Initialize the Program" problem,
please make sure that you run Cloud9 with administrator rights.
For information on how to do this visit Solving Can't Initialize Problem.
When you run Cloud9 for the first time you will be prompted with a message box as shown below...
If you have valid license ID and password and an internet connection, please choose Activate Online option and following the instructions of the belowing Activate Online section in this page.
If you prefer calling us to activate your copy of Cloud 9, please choose Activate by Phone and following the instructions of the belowing Activate by Phone section in this page.
Enter your valid License ID and Password in the following popup window, and click 'Continue'.
If the activation has been successful, you will be informed through the status bar in the popup window can now fully use your software.
If the numbers entered are incorrect, the following message will be displayed.
Please contact us for further assistance and remember to report the displayed Error message and Error Code.
Call Anarkik3D, between 10.00AM and 5PM GMT, on the phone number shown in the prompted message box. Or email support@anarkik3d.co.uk .
Next click on the 'Unlock' button which will bring up another 'message box' for activation information
to be entered.
(The numbers in the boxes have been blacked out for security reasons)
Enter the registration code received from us into the boxes. Enter the registration keys as shown
in the image and click 'Ok': You may only receive one code, or may get two,
it makes no difference as this is due to the setup of the software.
(The numbers in the boxes have been blacked out for security reasons)
If the activation has been successful, you will be informed through the message box
shown below and can now fully use your software.
If the numbers entered are incorrect, the following message will be displayed.
Please contact us for further assistance.
(The numbers in the boxes have been blacked out for security reasons)